Course Overview
Utility services are reaching significantly greater numbers with increasing urbanisation and improvements in infrastructure in the developing world. Therefore it is important to integrate this delivery within wider economic development plans and build capacity in domestic provision and regulation of services.
The programme will provide the essential skills necessary to manage the proliferation of service and utility providers towards agreed national development goals by developing systematic regulatory structures for both the demand and supply sides of utility provision.
Participants will critically examine the multiple influences on regulatory developments and the consequences of particular regulatory structures, including market changes and scenario planning. By identifying key objectives of planning policy, leading practitioners will guide participants through planning processes, and the safeguards and regulatory mechanisms necessary to deliver specific goals.
Learning Outcomes
By the end of the course, delegates will be able to:
- build strategies for constructing and regulating utility markets
- integrate pro-poor service delivery into strategies
- examine methods of institutionalising competition and incentivisation
- direct the market through price controls and infrastructure tenders
- delineate responsibilities
Agenda
Day 1
Relationships with Non-State Actors
Delegates' introductions and discussion
Experience and lesson sharing
Finding common ground: what is utilities regulation, and why do we do it?
Experience and lesson sharing
Finding common ground: what is utilities regulation, and why do we do it?
Understanding the relationship between state and non-state actors
Appropriate engagement
Uses of delegating responsibilities, services and powers
Appropriate engagement
Uses of delegating responsibilities, services and powers
Arranging tendering
Managing roles and financial aspects
Franchising and 'arms length' management organisations
Managing roles and financial aspects
Franchising and 'arms length' management organisations
Purpose, values, behaviour standards leading to strategy choice
Vision, mission, value and behaviours: their correlation in supporting strategy
Exercise specific to mission statements
Vision, mission, value and behaviours: their correlation in supporting strategy
Exercise specific to mission statements
Utilising context in strategic deicsions
Who makes the strategic choice?
What influences strategic choice?
How are strategic choices made?
Strategic criteria, weighting and option analysis
Who makes the strategic choice?
What influences strategic choice?
How are strategic choices made?
Strategic criteria, weighting and option analysis
Day 2
Regulatory Structures and Actions
Delineating responsibilities between state and industry
Regulatory arrangements: state directed, industry controlled, and others
Limiting markets and actors within those
Roles of purchasing, supply, policy and delivery
Costing and control of a regulator
Feedback
Statutory underpinnings
Regulatory arrangements: state directed, industry controlled, and others
Limiting markets and actors within those
Roles of purchasing, supply, policy and delivery
Costing and control of a regulator
Feedback
Statutory underpinnings
Utilising regulatory mechanisms to ensure quality and access
Agreeing acceptable levels of quality
Regulatory mechanisms
Agreeing acceptable levels of quality
Regulatory mechanisms
Investigating capital and asset levels
Developing requirements and investigative capacities
Guarding against firm and market failure
Avoiding the 'too big to fail' problem
Developing requirements and investigative capacities
Guarding against firm and market failure
Avoiding the 'too big to fail' problem
Day 3
Principles of Utilities Regulation
Building competition into regulatory arrangements
Role of competition in delivering high quality, low cost services
Competition theory and realities
Role of competition in delivering high quality, low cost services
Competition theory and realities
Institutionalising pro-poor service delivery into regulatory arrangements
Developing market incentivisation strategies to deliver access
Innovative pricing and regulatory policies
Developing market incentivisation strategies to deliver access
Innovative pricing and regulatory policies
Role incentivisation and subsidies play in utilities regulation and bringing companies to the market
Utilising these to deliver strategic goals
Bringing players into the market and creating competition
Sustainability concerns and their role in utilities provision
Incentivising integrated concerns through market regulation
Regulator as delivering policy change and forum for debate
Day 4
Regulatory Decisions and Compliance
Transparency and accessibility aspects
Stakeholder engagement - beyond the business case
Accountability procedures
Stakeholder engagement - beyond the business case
Accountability procedures
Statutory and non-statutory bases for compliance
Developing a range of sanctions
Case studies of compliance
Developing a range of sanctions
Case studies of compliance
Risk assessment and governance problems
Lesson learning and building resilience into regulatory system
Structural and regulatory resilience
Lesson learning and building resilience into regulatory system
Structural and regulatory resilience
Day 5
Models of Utilities Regulation
Building on lessons so far - developing a regulatory model
Case studies of regulatory models in utilities
Interaction with other authorities and stakeholders
Case studies of regulatory models in utilities
Interaction with other authorities and stakeholders
Structuring a written piece of work for assessment - generic overview and principles
Structuring these two specific pieces of work to demonstrate all the assessment criteria
Blending utilities regulation content into these structures
Structuring these two specific pieces of work to demonstrate all the assessment criteria
Blending utilities regulation content into these structures
Wrapping up the week: key messages
What is important in Utilities Regulation?
Key take away points
Certificate presentation
What is important in Utilities Regulation?
Key take away points
Certificate presentation
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