Course Overview
Public service institutions around the world are under increasing pressure to respond to rapid technological transformation, particularly in the realm of artificial intelligence. From managing digital service delivery and workforce adaptation to grappling with new regulatory responsibilities and ethical risks, government bodies often lack the tools, frameworks, and clarity needed to navigate this shift confidently. The speed of innovation frequently outpaces the ability of public institutions to respond strategically. This can lead to gaps in readiness, reputational risk, and missed opportunities for better governance and citizen engagement.
Governments and public institutions are under pressure to respond to the rise of AI-but most are not yet prepared. Despite AI's growing impact on public services, infrastructure, policymaking, and public trust, many civil servants and policymakers lack the time, context, or clarity to understand what AI really is, how it works, and what it means for them.
Learning Outcomes
This creates a dangerous and often overlooked readiness gap in four key areas:
- Awareness & Understanding: most senior decision-makers are overwhelmed by hype and misinformation, and lack confidence in navigating AI debates or technologies.
- Policy Lag: while the private sector rapidly experiments with AI, governments risk falling behind on regulation, innovation, and global influence.
- Ethical & Operational Risk: without foundational knowledge, institutions are at greater risk of adopting AI tools poorly leading to bias, opacity, or public backlash.
- Missed Opportunities for Leadership: governments that fail to engage early with AI risk missing out on improved services, smarter policymaking, and international alignment.
- Amend outdated legislation
To combat this, we are delighted to invite you to a short "Artificial Intelligence (AI) in Public Service Awareness Course" that is designed specifically to enable attendees to understand the steps to solve these problems-not by making public officials into AI experts, but by giving them the language, context, and confidence to:
- Understand the technology in plain terms
- Comprehend key trends and their implications
- Ask the right questions
- Spot risks early
- Make smarter, safer, and more strategic decisions
It's not about pushing AI-it's about empowering responsible public leadership in an AI-driven world.
This session is for public service officials who want to build institutional resilience, avoid reputational risk for the organisation, and to stay credible in fast-moving global policy debates.
You don't need to be an AI expert-but you do need to know what's at stake.
Agenda
- - social services
- - fraud detection
- - traffic management
- - procurement
- - Reputational risk
Materials Provided for learners:
- AI Slide Deck (with speaker notes)
- Plain-language glossary of terms and acronyms
- AI Readiness Health Check Form (fillable PDF or Google Form)
- 1-page handout: "AI Risks & Responsibilities for Public Service Leaders"
- Links to relevant international frameworks (OECD, UNESCO, EU AI Act)
Accredited by
International Centre for Parliamentary Studies is accredited by Accreditation Service for International Schools, Colleges and Universities (ASIC) which is an independent body providing accreditation services for independent, further and higher education colleges. The Institution has earned Premier status with ASIC for its commendable areas of operation.
ASIC accreditation helps students and parents make a more informed choice and will also help a school, college, university, training provider or distance education provider, demonstrate to the international student body that they are a high quality institution.