E-Learning Courses

Course Description

In today`s rapidly evolving world, the public sector faces increasing pressure in adapting to change and needs to innovate to remain relevant whilst meeting the demands of citizens. This course is designed to equip public servants with the skills and knowledge necessary to successfully lead innovation and change initiatives within their organisations. This course provides the key principles of innovation and change, and explores practical strategies for driving innovation and implementing change in the public sector. Whether you are a seasoned public servant or new to the field, this course will provide you with valuable insights and tools to help you succeed in your role and drive positive change in your organisation.

To complete this course, learners are required to go through a pre-course mini-test, three modules, a case study and successfully pass the post-course test.

Certification

Upon successful completion of the course, you will receive a successful `Completion Badge` that validates your expertise in the subject matter. Our badge demonstrates your commitment to professional growth and sets you apart in a competitive job market. Showcase your skills and enhance your career prospects with this valuable credential.

Learning Outcomes

By the end of this programme, learners should be able to:

• Define innovation and change
• Understand the need for innovation and change in the public service
• Describe creativity, the creative process and its relation to innovation
• Express the four different approaches to innovation
• List the recommendation to manage innovation
• Explain how to evaluate the need for change
• Describe the change management model
• State what is required of a manager that is leading change
• Understand the situations in which people can resist change
• Discuss the strategies and techniques to overcome or reduce resistance to change