Course Overview
Today’s Human Resource department plays a far more prominent role in the management and oversight of organisations than was previously the case. This is because it has become generally accepted that an organisation’s workforce – its people – are its most valuable resource and an organisation cannot succeed without effectively managing this resource.
The HR professional therefore has one of the most important roles in the organisation, overseeing staff recruitment, training and development, shaping and defining culture, motivating the workforce and resolving disputes and grievances.
This course will utilise case studies, best practice examples and delegate experiences to provide participants with a thorough and holistic understanding of the HR function and the role of the modern HR professional. In addition to this the course also explores how the HR department has evolved, how it now fits into the rest of the organisational structure, and the challenges and responsibilities it now faces.
The Institute of Management and Leadership (ILM) has approved this training course. ILM combines years of research, knowledge and innovation to champion the leadership agenda for all and since 1947 they have carried out extensive research into the knowledge, skills, attitudes, behaviours and values of great leadership. Based on ILM’s core leadership values, this course meets the standard that enables learners who have completed to access the following benefits:
- Membership of ILM and will receipt of an ICPS/ ILM joint Certificate of achievement for the course
- Access to a raft of resources to help you with your continuing professional development, including an award-winning library of e-learning content
- A community of over 30,000 members worldwide enabling you to collaborate and grow your knowledge and skills
- Receipt of weekly news updates, podcasts and cutting-edge research and a monthly published journal and invitations to topical webinars
- Authorisation to use approved letters AMInstLM (Associate Member of The Institute of Leadership and Management) after your name for business correspondence
Topics Include
- The evolution of the HR department
- Workforce planning
- Devising and implementing HR strategy
- Employee engagement
- Succession planning
Learning Outcomes
By the end of this course delegates will be able to:
- align HR with an organisation's strategic objectives
- identify and develop future organisational leaders
- employ motivational techniques to increase staff performance
- design and develop a competency based framework
- recognise the importance of a positive organisational culture
Agenda
Day One
- - Exploring the challenges faced by delegates in their organisations
- - The role of the modern HR Function
- - HR and the law
- - Changes in the HR department
- - Purpose of the HR department
- - Leading the HR Function
- - Options for the HR Function
- - Model of HR – Dave Ulrich
- - Business and the HR strategy
- - Outsourcing
- - Exploring HR strategies and good practice
- - HR Policies - why we need these?
- - The importance of the recruitment and selection process
- - Succession planning
- - Secondments and short-term contracts
- - New starters/onboarding
- - Probation and management of this process
- - Benchmarking current state of delegates’ organisations
Day Two
- - Challenges and opportunities
- - Recognising the importance of organisational culture
- - The role of HR in aligning culture with organisational objectives
- - Exploring a model of culture
- - HR and Change Management
- - Case studies (from two UK government departments)
- - HR’s Role
- - Talent management
- - Use of the ‘9 Box Talent Management Grid’
- - Exercise and group discussion
Day Three
- - Workforce planning
- - Data analysis and feedback
- - Managing redundancy, dismissals and people leaving the organisation
- - Risk and HR
- - Evaluating HR
- - HR and learning and development options for the organisation
- - HR and the learning function
- - Building a learning culture, including ‘Action Learning Sets’ and peer learning
- - The role of coaching and mentoring
- - Role and skills of the HR Professional
- - Identifying the skill set required for the HR professional
- - Effective appraisal
- - Managing poor performance
Day Four
- - Dealing with conflict
- - Undertake the Thomas Kilmann Conflict Mode Instrument
- - Explore the model of conflict
- - Disciplinary and grievance procedure
- - Role of external agencies and bodies
- - Equal opportunities
- - Employee engagement
- - Tools to assist in employee engagement
- - Wellness and resilience
- - Organisational resilience
- - Social media and work-life balance: Can HR departments play a role?
- - Challenges and opportunities
Accredited by
International Centre for Parliamentary Studies is accredited by Accreditation Service for International Schools, Colleges and Universities (ASIC) which is an independent body providing accreditation services for independent, further and higher education colleges. The Institution has earned Premier status with ASIC for its commendable areas of operation.
ASIC accreditation helps students and parents make a more informed choice and will also help a school, college, university, training provider or distance education provider, demonstrate to the international student body that they are a high quality institution.
What Learners Say
Ministry of the Public Service
“ Really enjoyed it. Got so much from it. Really informative and relevant. “